Common questions

Everything: your furnished private room, electricity, water, WiFi, laundry access, and furnishings. There is one bill, it comes weekly, and there are no separate utility accounts to set up.

A $19 application fee (covers identity, income, and background screening), and a one-time move-in fee set per room — most are around $100, splittable over 4 or 8 weeks. There is no security deposit. Optional: $175 Premium Flexibility to skip the 12-week commitment.

Dues Day is the day of the week your payment runs — you pick it, so it can land right after payday. You can change it later, with a 30-day cooldown between changes.

A late payment adds a $25 fee and a failed charge adds $20. If your balance passes $300, your account enters a 48-hour probation window to settle up before termination starts. Turning on autopay is the easiest way to never think about it.

Standard stays start with a 12-week commitment, then continue week to week for as long as you like. Leaving early inside the commitment costs 2 weeks of dues, or you can add Premium Flexibility ($175 once) at booking to skip the commitment entirely.

Yes. Your first transfer is free, with up to $200 credited toward the new room's move-in fee. Transfers for safety reasons are prioritized and handled fast.

Not in person — we never tour strangers through occupied homes, to protect current members' privacy. Every active home has a full 3D walkthrough instead, and the listing shows the room's lock type, bed size, bathroom setup, and floor before you book.

There is no minimum credit score. Income verification uses a soft pull only, so applying never affects your credit.

Your room comes furnished with a bed, mattress, storage, and window coverings. Bring your own bedding, towels, toiletries, and anything personal. Your door code activates at your scheduled arrival time — no key handoff needed.